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FEMA to Katrina Registrants: Contact the Call Center for Assistance
From: FEMA   Filed 9/4/08  3:51 p.m. GCN

BILOXI, Miss. – Field assessment teams from the Federal Emergency Management Agency (FEMA) are currently examining FEMA travel trailers and mobile homes provided after Hurricane Katrina to determine damage caused by Hurricane Gustav.

Officials encourage families who registered with FEMA after Katrina in 2005, and who have repair issues or sustained serious damage to their FEMA unit, to call the Mississippi Maintenance Call Center at 866-877-6075. More than 4,000 units are currently occupied throughout Mississippi down from a peak of 43,000 units.

“We have not forgotten the families still rebuilding after Katrina; we remain focused on the Katrina recovery effort. FEMA temporary housing occupants should contact the Call Center if there are maintenance issues with their unit,” said Alec Watson, acting director of the FEMA Mississippi Transitional Recovery Office (TRO). “Our operators can provide around-the-clock assistance.”

Operators are available at the Mississippi Maintenance Call Center 24 hours a day, seven days a week to assist families currently living in FEMA-provided temporary housing as a result of Katrina. The Mississippi Call Center will address only Katrina applicants.

FEMA has maintained primary Mississippi Katrina recovery operations in Biloxi since January 2006. FEMA’s Mississippi TRO temporarily relocated essential services to Clinton to continue recovery operations despite the threat of Gustav.

FEMA coordinates the federal government’s role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at (800) 621-FEMA (3362).  For TTY call (800) 462-7585.

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